Following are some recent examples of the unsolicited compliments provided by DISCOVER AUSTRALIA customers on regular basis
“service is impeccable”
Thanks so much, the service we have received from you girls at Discover Australia is impeccable and I commend your team for the fabulous job that you do and I thank you for making our trip a great experience. We will definitely be back again and next time I will be using you company again.”
Karyn & Bruce - Queensland, Australia
“thanks again for making things so easy for me”
“Thank you very much for all your help yesterday. I have never used your company before and done everything myself but after my stressful afternoon changing flights at short notice it was a relief to be able to change hotel arrangements so quickly and easily. Thanks again for making things so easy for me.”
Karen A. – Western Australia
“big thank you”
“Just like to say a big thank you for arranging our hotel in Perth the staff @ the Hotel were excellent we could not have asked for a more central hotel. Perth was such a beautiful city.”
James R. - United Kingdom
“I endorse your company”
“Thank you so much for the very, very quick response and kind assistance. Please also extend my warmest thanks for letting my son stay without additional charges. I will surely endorse your company to my friends and relatives when they visit Australia for your great service.”
Dr Melvz M. - Japan
“I will recommend Discover Australia to all my friends”
“Thank you so much for your assistance. Now there is reason to celebrate thanks so much to all of you who really tried to help. I will recommend Discover Australia to all my friends. Lots of love from wet and windy good old Germany!”
Monika B. - Germany
“handled the situation very professionally”
“Thank you for your prompt reply… We appreciate the steps you took and I think Discover Australia has handled the situation very professionally.”
Mr Nicholson - New South Wales, Australia
“accommodation excellent - our trip was haste free”
“Many thanks on the preparation and information provided to us for our trip. The accommodation was excellent and our trip was hassle free”.
The O’Neill Party – New South Wales, Australia
“The arrangements for the transfer worked well and we enjoyed our stay there. We thought the Rydges location central, the room spacious and comfortable and we found the staff very friendly and helpful. We used one of your vouchers and enjoyed a glass of wine each at the Knotting Hill Winery.”
Sally A. – New Zealand
“Thank your staff ... efficient”
“I returned to Brisbane by Virgin Blue Airline at the end of a wonderful holiday. This is to thank your staff for the way in which they organized my Indian Pacific Train experience, the hotel accommodation, the rail and airport transfers and the tours that I undertook. If I have been aware of how much there was to see in Perth and the surroundings I would have taken more time to spend there and I would dearly love to visit again. Once again many thanks for the efficient way in which my unforgettable tour was organised and the enjoyment that I obtained from the train trip, Perth and the tours.”
Doug M. – Queensland, Australia
“... arrangements went very well. Many thanks”
“We have just returned from our trip. We really enjoyed every minute and would like to thank Discover Australia for the arrangements which went very well. Many thanks.”
“Thank you for organising our great holiday over in WA. The flights, car hire and all the accommodation were excellent and we had a good time travelling around. We were lucky enough to get a couple of accommodation upgrades which were unexpected but very nice. Thanks once again to all for a trouble free holiday.”
Dave B. – New South Wales, Australia
“most enjoyable holiday, thanks to all”
“We recently returned from our most enjoyable holiday and would like to say to all at Discover Australia thank you for the part they played. The fact that everything went without a hitch (tours and accommodation) is due not only to their efforts and organising ability but also to the providers who gave us excellent service and high class facilities. Ambassador Hotel where the standard of accommodation exceeded our expectations while the tour hosts looked after us on tours and made each tour a most enjoyable experience. Once again thanks to all, we will certainly avail ourselves of your service again.”
Richard R. – Victoria, Australia
“what a wonderful holiday”
We have just returned from our trip and wish you to know what a wonderful holiday plus arrangements you co-ordinated for us. The train trip, the accommodation and flight home was as good as anyone could request. Again our sincere thanks for your organisation.”
Maureen W. - New South Wales, Australia
“I’m one very happy customer of yours”
“highly trained staff”
“delighted with customer service”
“I am writing this email who delighted I am with the customer service provided by your highly trained staff. I’m one very happy customer of yours, the assistance I received is excellent I’ve made a wrong booking for a car rental and Aisha was helpful to change it for me and re email my confirmation to my email address. I would be happy to pass on the great experience I’ve received from your staff. Thank you so much Aisha. Anything to do with holiday your company would be the 1st I ever need to search.
J. Ng - Victoria, Australia
“Altogether totally satisfactory at an excellent price. Thanks so much.”
“Thanks very much for the package. We stayed at the Criterion in Perth and found it totally adequate and excellent value for money; plus Location. Your airport transfer was impeccable, right on time and the Perth Day pass enabled us to see a lot of the city enhancing our short visit before we went of on Sun Princess cruise from Fremantle. Altogether totally satisfactory at an excellent price. Thanks so much.”
David C. – New Zealand
“definitely book with you again”
“Have to say that we were impressed by the clear information displayed and ease of finding what was wanted (even being able to change flights to suit). Other sites searched were very long winded or very unclear as to total price etc (gave up half way through some of these). We would definitely book with you again.
Sally & Merve – Victoria, Australia
“helpful ... just outstanding”
“To all the consultants I have dealt with in this planning of this holiday …you ALL have been extremely pleasant, helpful, and just outstanding in your manner. I have been in the Tourism Industry for 20 years. thank you all.”
Sue B. – Queensland, Australia
“the highest standard”
“I found your website and the phone call I made to your office to be of the highest standard and would not hesitate to recommend your service to others”.
Kellie S. - New South Wales, Australia
“well done Discover Australia Holidays”
“We have recently completed a West Coast and Pilbara Explorer Self Drive Tour. Would like to thank you all for your past help in getting this together. We had a great time exploring and seeing what you have in WA North of Perth. We had no problems with rental car or hotel/motel accommodation, in all the tour went like clockwork… well done Discover Australia Holidays.”
Bev & Dave - New Zealand
“great accommodation deal you secured”
“Last year we had an exceptional good week in Melbourne (30 Oct to 7 Nov), largely due to the great accommodation deal you were able to secure for us. I was wondering if you would be able to offer a similar deal this year?”
Vanessa – Queensland, Australia
“Wow. Awesome job.”
Philip L. Victoria, Australia
“you all excel in Customer Service”
“I must say it’s been an absolute pleasure to book this trip through Discover Australia, it’s the first time I’ve used your service but it won’t be the last. Everything from first contact to now has been dealt with to perfection and I’ve not spoken to anyone rude or unhelpful, sadly this day and age that happens all too often. You all excel in Customer Service. Thank you”.
Dave & Sue – Perth, Western Australia
Feedback & Reviews:
Here is another small sample of very recent customer feedback (as typed by the customer):
THANK YOU FOR MAKING BOOKING A HOLIDAY SO EASY ESPECIALLY WITH FLIGHTS INCLUDED AND ALL IN ONE TRANSACTION
Very easy to use and took the stress out of trying to juggle other sites. Will definately use again. Les
Really easy site to navigate
LOVING THIS SITE AND THE NO CC FEES KEEP UP THE GOOD WORK
Very pleased with your service. Booked into The New from Qld and also booked 2 nights in Kings Hotel whilst staying over here. Got the $10 breakfast add on at Kings Hotel which was terrific, and also a complimentary bottle of wine in our room. Booked New Esplanade again for the night before we flew out. We wold recommend your site to anyone looking for a hotel, and will use again. Many Thanks, Pam and Ralph Bailey
Your site is excellent. Very easy to use.
Great easy to use site. Very much looking forward to our holiday to celebrate my mums 60th birthday on cable beach :-)
Yours is one of the best sites I have come across! Appears to have an excellent range - whilst all budgets catered for! Well Done!
We really liked the ease with which we could book and also be pleasantly surprised with special deals that we did not know about
Well done. Good system, easy to comply with registration details. Will use in future.
Hi Looking on your web page is very informative. Thankyou Diane
Really great fast comprehensive service. simple to book, exellent websight.
Reservation was quick and easy. Will use your services again.
Excellent service! will use Discover Australia again and I will reccomend to friends and family. Thank you!
great site i found it very informative and satisfying
Easy to use website. Thank you
Reasonable choice and very easy to book Well done and thanks
Easy to use and very efficient thank you
Found this so easy to use and so quick as well, thanks
Thank you to all of our customers for your heartfelt comments. Getting such lovely feedback really drives the DISCOVER AUSTRALIA team to excel further.
discoverAustralia.com.au - The Australian Specialist